1. Introduction

Welcome to Wonder Space Therapy. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services or access our website.

2. Information We Collect

We may collect the following information when you use our services or interact with our website:

• Personal information such as name, email address, phone number, and date of birth.
• Details related to your therapy sessions, including but not limited to appointment history, notes, and relevant personal data shared during sessions.
• Technical data, including IP addresses and browser details, collected via cookies and tracking technologies.

3. How We Use Your Information

The information we collect is used to:

• Provide, personalize, and improve our therapy services.
• Schedule and manage appointments.
• Maintain client records and facilitate effective therapeutic care.
• Contact you for administrative purposes or to respond to inquiries.

4. Client Confidentiality

We understand that your therapy sessions are highly personal. All information shared during therapy is treated with the highest degree of confidentiality. However, there are exceptions where confidentiality may be breached:

• If we believe that you are a danger to yourself (i.e., suicidal intentions).
• If we believe you pose a threat to others (i.e., intention to harm another person).
• If required by law or court order to disclose certain information.
• In cases of suspected abuse, neglect, or domestic violence where disclosure is mandated by law.

In such instances, we will attempt to discuss the situation with you before taking any action unless immediate intervention is required.

5. Sharing Your Information

We do not share your personal information with third parties except:

• When you provide explicit consent for us to do so.
• In the event of emergency situations where disclosure is necessary to prevent harm.
• With service providers who assist us in delivering our services, such as scheduling or payment platforms, who are bound by confidentiality agreements.
• When required by law, such as in response to a subpoena or legal investigation.

6. Data Security

We take the protection of your personal information seriously. We employ industry-standard security measures to safeguard your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request that we delete your personal data, subject to legal and contractual limitations.
• Opt-out of receiving communications from us.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If changes are made, we will update the "Effective Date" at the top of this page. Continued use of our services signifies your acceptance of the updated policy.